Shipping policy

Shipping Policy

Thank you for choosing Jo's Makeup Remover Cloth! We strive to provide you with a seamless and convenient shopping experience. Please take a moment to review our shipping policy:

1. Order Processing:

• Orders are typically processed and shipped within 1-2 business days.
• You will receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Options:

• We offer standard shipping options, with delivery times ranging from 3-7 business days, depending on your location.
• Expedited shipping options may be available for faster delivery, with associated costs provided at checkout.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of your order and your chosen shipping method.
• Free shipping may be available for orders over a specified amount, which will be clearly communicated at the time of purchase.

4. International Shipping:

• We currently offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply, which are the responsibility of the buyer.

5. Order Tracking:

• You can easily track your order's status and estimated delivery date using the provided tracking information.

6. Address Accuracy:

• Please ensure that your shipping address is accurate and complete to prevent delays or misdeliveries. We are not responsible for orders with incorrect shipping information.

7. Lost or Damaged Items:

• In the rare event of lost or damaged items during transit, please contact our customer support team promptly for assistance.

8. Returns and Exchanges:

• For information on returns and exchanges, please refer to our Returns Policy.

We appreciate your trust in Jo's makeup remover cloth, and we are committed to delivering your order safely and efficiently. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

Thank you for choosing Jo's Makeup Remover Cloth!